SmartPayroll respects your privacy and we comply with the Privacy Act 1993. We only collect, store and use your
personal information to provide the services you have requested and to support and enhance our relationship with
you. You agree to provide all information we need to implement and provide SmartPayroll to you. This may include
collecting personal data relating to you and your employees as part of our sign-up process, or sharing relevant
information with you. In providing our services we may obtain your or your employees’ sensitive information such
as credit card payment details or information relating to trade union membership or criminal records. We may
occasionally seek reference or credit checks relating to your business from third parties.
All SmartPayroll data is held by us or on our behalf in Australia or New Zealand. We will notify you if we intend to
transfer any data to another location.
We do not sell your personal information and we only share your personal information outside of SmartPayroll in
order to provide our services, with your consent or as required by law. For example, as part of our service we may
provide information to tax authorities, your bank, your authorised third parties (such as health insurance providers
who are paid deducted premiums). We also need to provide the information to our third party technology
providers and authorised agents, such as the SmartPayroll cloud platform host. SmartPayroll takes all reasonable
steps to ensure that we comply with relevant privacy and data protection laws, by using a variety of lawful data
transfer mechanisms and contractual agreements for privacy and data protection.
We may occasionally contact you to tell you about other products and services which we or our third party partners
provide. You may contact us at any time to request that you no longer receive marketing material from us.
To improve SmartPayroll we may also collect and use aggregated statistical data across our customer base and may
disclose this information to interested third parties. For this purpose, we will not disclose information which
identifies you or any of your employees.
of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and
browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you
may not receive the full benefit of our site.
SmartPayroll takes active measures to ensure the security of personal information we hold is protected from misuse,
loss and unauthorised access or disclosure. All personal information is stored at secure premises using good quality
security systems which are regularly reviewed and updated.
We only retain personal information for as long as required by applicable law or as needed for our services. Your
created by us or relating to your SmartPayroll account (such as original sign up documents, leave amendments,
and child support notices from Inland Revenue) are archived until they are destroyed in a secure manner.
You can contact SmartPayroll at any time with any privacy questions or concerns you may have. You may also ask for
access to the personal information you have given us and request any corrections.
For more detailed information about the Privacy Act 1993 you can refer to the Privacy Commissioner’s website.