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Christmas payroll questions, our new website and other festive season updates

By The Team | December 20, 2013

Merry Christmas from the SmartPayroll team!

In true holiday spirit, the last working day of the year (for many) has turned out to be quite the stunner (here in Wellington, at least)!

Wellington harbour

Have you seen the new SmartPayroll website?

Not only are we buzzing about the holiday break, but we’re still celebrating the launch of our new site.

The wonderful folk at Uprise Digital, along with our incredible website designer Mike Pennington from The Penningtons have just finished our new website and we think it looks fantastic.

Good enough to eat even – the Uprise team made us this wonderful cake which we’re still getting through!

New smart payroll website cake

We love the modern, clean look of the new site, but users – have no fear! Everything is still in the same place so you won’t have any problem logging on. We’d love to know what you think.

Holiday payroll tip: Annual leave cash ups

At this time of year you may get requests from employees to cash up part of their annual leave.

Payroll considerations:

1. Cashing up annual holidays can only be at the employee’s request and the request must be made in writing.

2. Employees may request to cash up to a maximum of one week of the employee’s earned annual leave.

3. An employer can decide to decline or agree to a cash up request. The employee must be advised of the decision in writing and the employer is not required to provide a reason for their decision.

4. An employer cannot pressure an employee into cashing up holidays.

Employers are entitled to have a workplace policy that states they will not consider any requests to cash up annual holidays. Such a policy can only determine whether or not the employer will consider cash up requests. It cannot be about the amount of annual holidays an employee can cash up or the number of requests an employee may make.

SmartPayroll Helpdesk in the lead up to Christmas

Our helpdesk phone lines can get busy in the last week before Christmas and it can cause a delays in speaking  to you as quickly as we would like to.  We’ll have lots of extra people on hand but if you want assistance it might pay to ring us as early in the day as you can. Alternatively, you can always email us on

Our most common Christmas Payroll questions answered

Here are some of our most common Christmas Payroll questions, and their answers.

Q: What’s the last day I can process my pays before Christmas?
A: Tuesday 24th December (before 5pm).  The pay will be in their accounts on Christmas morning.

Q: If I can’t pay them before Christmas when’s the next day I can?
A: Friday 27th December (before 5pm). The pay will be in their accounts on Saturday morning.

Q: Is Christmas Eve a statutory holiday (or public holiday)?
A: No.  If staff want to take it off, it would be an Annual leave day.

Q: Can I pay for extra pays before we close down (e.g. pay in advance)?
A: Yes you can pay up to a month in advance.

Q: If I pay more than my usual payroll amount will the pays go through?
A: Yes just make sure you have enough funds in your bank account to cover the payroll.

Q: Is the Helpdesk open over the Christmas/New Year break?
A: Yes the Helpdesk is open right through the holidays except for Christmas Day, Boxing Day, New Year’s Day and the day after.  The hours will be from 8.30am to 6pm for all the days we’re open.


Merry Christmas all! We hope the day is full of fun and festivities for everyone.