Our Helpdesk is open from 8 am to 6 pm Monday to Friday. Outside those hours please call 0800 10 10 38 (International phone: 0064 4 560 9199) to leave a message or email helpdesk@smartpayroll.co.nz.

Someone from our helpdesk will call you on the next business day.

If your query is urgent, below is a list of the most commonly asked questions.

Or you can use the Need Help function. The Need Help function will guide you through what you need to do. You will find the Need Help function at the top of your screen after you have logged in.